Last Updated: 01 Nov 2024
At ASTNT Technologies Private Limited, we ensure that our services and products are delivered efficiently and on time. This Shipping Policy outlines the terms and conditions for the delivery of any digital or physical products offered by us.
1. Scope of Shipping Policy
- This policy applies to digital services (e.g., IT solutions, software delivery) and physical products (if applicable).
- Specific shipping terms may vary depending on the product or service purchased.
2. Delivery of Digital Services
2.1 Delivery Timeline
- For digital services such as IT solutions, press release distribution, or content delivery, access or fulfillment will be provided via email or an online platform.
- Delivery timelines will be as per the agreement or project scope, typically ranging from 1-10 business days based on service complexity.
2.2 Method of Delivery
- Digital services will be delivered via secure methods, such as:
- Email with service links or credentials.
- Access to a client portal or dashboard.
- Direct integration with your platforms (where applicable).
2.3 Confirmation of Delivery
- You will receive a confirmation email or notification once the service is completed.
3. Delivery of Physical Products (If Applicable)
3.1 Shipping Regions
- We deliver physical products, if offered, within [Insert Service Regions]. International shipping availability may vary.
3.2 Shipping Charges
- Shipping charges will be displayed at checkout or included in the quotation.
3.3 Delivery Timeline
- Standard delivery: 1 business days.
- Expedited delivery: 3 business days (where applicable).
3.4 Tracking Information
- If a tracking number is available, it will be shared with you via email upon dispatch.
3.5 Delays
- Shipping timelines are subject to factors beyond our control, such as weather, customs, or courier issues.
4. Changes to Delivery Address
If you need to update your delivery details:
- For digital services, notify us at least [Insert Hours] hours before the delivery date.
- For physical products, changes can only be made before the item is dispatched.
5. Damaged or Incorrect Deliveries
5.1 Digital Deliverables
- For errors in digital service delivery, contact us within 3 business days to resolve the issue.
5.2 Physical Deliveries
- If a product is damaged or incorrect, report it within 7 business days of receiving the shipment. We will offer a replacement or refund as per our Refund Policy.
6. Contact Us
For questions or concerns regarding shipping or delivery, please reach out to us:
Email: [email protected]
Address: C/O Akhilesh Kumar Sahu Nehru Ward, Jhirna Near Narmada Mandir, NARSIMHAPUR Madhya Pradesh